Thank you for the successful sale of our apartment. We were very happy with the way you managed the sale process and thrilled with the result from the auction. After a previous failed auction campaigned with another local well known agency, we were cautious around pricing and management of the potential buyers. We openly expressed our concerns with you and you quickly addressed them by clearly explaining your pricing and buyer management strategies.
Unlike many agents, you didn’t just tell us what we wanted to hear, but you told us how it really was and kept your pulse on the current market, not last month’s sentiment. We appreciated your excellent communication and follow up with both us and prospective buyers, exploring options we initially didn’t consider. Your thinking outside the traditional framework resulted in many genuine interested parties who were eager to pre-register for our auction a week in advance. Your experience and networks in the industry resulted in beautifully styled apartment and two unexpected articles in the media!
The difference between and average agent and a skilled one is obvious when the market is weak – which it was in December with quite a high percentage of properties being passed in at auction. We put the success down to your initial marketing and pricing strategy, as well as the manner in which you managed the buyers – including the distractions. On auction day, we were impressed with how well you staffed the room to ensure the property looked its best and the various bidders were managed.
….and your commitment to us didn’t end with the auction, as you continued to address all issues right up until settlement.
So thank you for a fantastic result from beginning to end. We will recommend you to anyone selling or buying on the Lower North Shore.